Website Policies

Last Updated: April 19, 2026

This page brings together a few practical details about how this site works, including privacy, terms, and general information.

You’re welcome to read anything here if it feels helpful — or simply know that these details are here, quietly in place.

✨ On This Page


Soft Light Grief Support Privacy Policy

At SoftLightGriefSupport.com, we care about your privacy and the trust you place in this space.
Our goal is always to handle your information thoughtfully and respectfully.

We recognize that your privacy is important. This page outlines the types of personal information we receive and collect when you use SoftLightGriefSupport.com, as well as some of the steps we take to safeguard information. This will help you make an informed decision about sharing personal information with us.

SoftLightGriefSupport.com strives to maintain the highest standards of decency, fairness, and integrity in all our operations. Likewise, we are dedicated to protecting our customers' and online visitors' privacy on our website.

About Our Cookies

A cookie is a string of information that SoftLightGriefSupport.com stores on your computer, which your browser provides to SoftLightGriefSupport.com each time you return to the site. We use cookies to help us identify and track visitors, their use of our website, and their website access preferences.

Google Analytics Cookies

SoftLightGriefSupport.com uses Google Analytics to analyze the use of this website. Google Analytics collects demographic and interest data, and generates statistical and other information about website use, by means of cookies. These cookies are kept on your computer. We share this information with Google, which will store and use this information on its servers. Google's privacy policy is available at: https://policies.google.com/privacy.

SoftLightGriefSupport.com uses information from Google Analytics to track the number of visits to the website, browsers, and operating systems. No personally identifiable information is obtained from these cookies. We use the information that Google Analytics generates relating to our website to create reports about the use of the site. These reports allow us to update the site and improve your usage of it.

If you do not wish your data to be collected via Google Analytics, you can install its opt-out browser extension or add-on... https://tools.google.com/dlpage/gaoptout/

Refusing Cookies

You can set your browser to accept or refuse all cookies automatically, or notify you when a cookie is being requested. Taking this action should not cause a problem with the continued use of our site. Consult the Help section of your browser for guidance on how to refuse all cookies or to notify you when a cookie is requested.

If you choose to refuse SoftLightGriefSupport.com's cookies, you may not be able to fully experience the interactive features of the site.

California Consumer Privacy Act Statement

SoftLightGriefSupport.com has not sold any personal information from visitors to the site in the past 12 months.

Personally Identifiable Information

SoftLightGriefSupport.com may collect and use your personal information for the following purposes:

  • To run and operate our site.
  • To display content on the site correctly.
  • To improve customer service.
  • To help us respond to your customer service requests and support needs more efficiently.
  • To personalize your user experience.
  • To understand how our users as a group use the services and resources provided on our site.
  • To improve our site.
  • To improve our products and services.
  • To run a promotion, contest, survey, or other site feature.
  • To send information to you that you agreed to receive about topics we think will be of interest to you.
  • To send occasional emails or newsletters if you choose to subscribe.
  • To respond to your enquiries, questions, and/or other requests.

SoftLightGriefSupport.com may collect personally identifiable information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, or fill out a form, and in connection with other activities, services, features, or resources we make available on our site.

Specifically, if you subscribe to our newsletter, we will ask for your first name and will require your email address. You may unsubscribe from emails at any time using the unsubscribe link included in each message.

You can always refuse to supply personally identifiable information and visit our site anonymously. However, it may prevent you from engaging in certain site-related activities.

If we make material changes in the collection of personally identifiable information, we will inform you by placing a notice on our site. We do not sell or trade your personal information. Limited information may be shared with trusted service providers (such as analytics or email services) solely for the purpose of operating and improving the website.

We also collect each visitor's IP address, which helps us combat spam and fraud. We do not use IP addresses for any other purpose.

SoftLightGriefSupport.com contains links to other websites that may be of interest to you. However, once you have used them to leave our site, we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. These sites are not governed by this privacy statement. Always exercise caution by reviewing the privacy statement of the website in question before continuing to use it.

Non-Personally Identifiable Information

We may collect non-personally identifiable information about you whenever you interact with our site. Non-personally identifiable information may include the browser name, the type of computer, and technical information about your method of connecting to our site, such as the operating system and the Internet service provider you used, and other similar information.

Children's Privacy Protection

This website is intended for adults and is not directed toward children under 16. We do not knowingly collect personal information from children.

Release of Information

If we sell SoftLightGriefSupport.com, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale so that the service provided to you may continue. In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make.

Data Storage

Personally identifiable information and non-personally identifiable information collected by this site is stored on our host's servers. That host is SiteSell Inc., located at 310 de Murano, Suite 204, Sainte-Julie, Quebec J3E 0C6 Canada.

How You Can Correct or Remove Information

We provide this privacy policy as a statement to you of our commitment to protect your personally identifiable information. If you have submitted personally identifiable information through our website and would like to download and review that information, click on this link.

You can also request to edit or delete any of your information from the servers by clicking on this link.

Updates and Effective Date

SoftLightGriefSupport.com reserves the right to make changes in this policy. If there is a material change in our cookie and privacy practices, we will indicate on our site that those practices have changed and provide a link to the updated privacy policy. We encourage you to review this policy periodically so that you will know what information we collect and how we use it.

Agreeing to Terms

If you do not agree to SoftLightGriefSupport.com's privacy policy as posted here on this website, please do not consent to the setting of cookies and the collection and storage of your personally identifiable information.

By continuing to use this site, you acknowledge this privacy policy.


Terms and Conditions of Use for Soft Light Grief Support

These Terms and Conditions outline the guidelines for using SoftLightGriefSupport.com and the information provided on this website.

Acceptance of Terms

By accessing or using SoftLightGriefSupport.com on any computer, mobile phone, tablet, or other device, you agree to the following Terms and Conditions of Use as well as our Privacy Policy.

If you do not agree with these Terms and Conditions or our Privacy Policy, please discontinue use of this website.

Website Ownership

This website is owned and operated by Soft Light Grief Support, based in Newfoundland and Labrador, Canada.

The information provided on this website is intended for general informational and supportive purposes related to grief, loss, and emotional wellbeing.

We may update these Terms and Conditions from time to time. Continued use of the website after changes are posted indicates acceptance of the revised Terms.

Acceptable Use of This Website

By using this website, you agree not to:

  • Use the website in any unlawful, illegal, or fraudulent manner
  • Attempt to interfere with the operation, security, or accessibility of the website
  • Transmit any malicious code, malware, or harmful material
  • Attempt to copy, scrape, or use the website’s content in connection with automated technologies, including artificial intelligence systems, without permission

Intellectual Property

All content on this website, including text, images, graphics, design elements, and other materials, is the property of Soft Light Grief Support unless otherwise credited and is protected by copyright and other intellectual property laws.

You may reference or quote small portions of content for personal or educational purposes, provided that clear credit and a link back to the original page are included.

You may not reproduce, republish, distribute, modify, or create derivative works from the content without prior written permission.

Assumption of Risk

By accessing and using this website, you acknowledge that you do so voluntarily and at your own discretion.

You accept full responsibility for any decisions or actions you take based on the information provided on this website.

Informational and Educational Disclaimer

The information provided on SoftLightGriefSupport.com is intended for informational and educational purposes only.

Content on this website is not intended to replace professional medical, psychological, legal, financial, or therapeutic advice.

If you require professional assistance related to grief, mental health, or other personal concerns, we encourage you to seek guidance from a qualified professional.

Accuracy of Information

We strive to provide thoughtful and accurate information. However, we cannot guarantee that all content on this website is completely accurate, current, or up to date.

Use of the information provided on this site is at your own risk.

External Links

This website may contain links to third-party websites for additional resources or information.

Soft Light Grief Support is not responsible for the content, policies, or practices of any external websites.

Limitation of Liability

To the fullest extent permitted by applicable law, Soft Light Grief Support will not be liable for any direct, indirect, incidental, consequential, or other damages resulting from the use of this website or the information provided on it.

This includes, but is not limited to, damages related to errors, omissions, interruptions, or website availability.

Law and Jurisdiction

These Terms and Conditions are governed by the laws of Canada and the Province of Newfoundland and Labrador.

Any disputes related to the use of this website shall be subject to the jurisdiction of the courts of Newfoundland and Labrador, Canada.

Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.

Contact Information

If you have any questions about these Terms and Conditions or about using this website, you are welcome to contact:

Email: softlight@softlightgriefsupport.com


SoftLight Grief Support Disclaimer

This page explains how the information shared on SoftLightGriefSupport.com is intended to be used.

The information shared on SoftLightGriefSupport.com is offered for gentle support, reflection, and general informational purposes.

While we strive to provide thoughtful and compassionate content, the material on this site should not be considered medical, mental health, legal, or professional advice.

Every person’s experience of grief is unique. If you are struggling or need additional support, we encourage you to seek guidance from a qualified professional such as a counselor, therapist, physician, or other trusted care provider.

While we do our best to keep information accurate and helpful, content on this website may not always reflect the most recent research or developments.

Some pages may include links to external websites for additional information or resources. Soft Light Grief Support (SoftLightGriefSupport.com) is not responsible for the content, policies, or practices of those external sites.

Your use of the information provided on this website is entirely at your own discretion and responsibility.

A Gentle Note

Some of the topics discussed on this website relate to grief, loss, and emotional pain. While our intention is to offer comfort and understanding, certain content may bring up difficult feelings. If you find yourself feeling overwhelmed, please consider reaching out to a trusted friend, support person, or qualified professional for additional care.

If you are experiencing intense emotional distress or are in immediate crisis, please contact a local support service or emergency resource in your area.


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